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    Tlf. Spain: +34 952 933 674 Tlf. UK +44 (0)203 870 4968 | email: plus@crownresorts.com
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    If you need help with RCI

    If you are a Crown Points Member affiliated to RCI and need more help, please call your RCI Guide who will be happy to help you. You can find the number within the following link

    Register on RCI.com and manage your account 24 hours a day, 7 days a week.

    APPROVED PARTNERS OF CROWN POINTS CLUB

    APPROVED PARTNERWHAT THEY DO HOW TO CONTACT
    Crown Resorts Reservations and general queries. plus@crownresorts.com
    Vacation Care Annual management charge payments and membership queries. crownpoints@crownresorts.com
    Levellight Ltd Direct debits for management charges. crownpoints@crownresorts.com
    RCIExchanges and reservations using points. www.rci.com

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    CROWN POINTS

    Tel in Spain: +34 952 933 674
    Tel in UK: +44 (0)203 870 4968
    Email: plus@crownresorts.com

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    Additional Points Q&A

    1. When will I receive my additional points?

    RCI will be informed when you have paid your management charge for 2021 to Crown Points Club. It will take a short time for the points to appear in your RCI account so please be patient.

    2. How will RCI know how many additional points I should have?

    Crown Points Club will inform RCI of the additional points awarded.

    3. How will RCI know I have paid my Crown Points Club management charge?

    Crown Points Club will inform RCI when you have paid your management charge.

    4. When will I receive my additional points if I pay by direct debit?

    The additional points will be allocated upon payment of the first instalment of your direct debit in January 2021. If you wish to receive your additional points before then, please contact us by email to arrange full payment of your management charge to – crownpoints@crownresorts.com.

    5. I have paid but have not received any additional points.

    Please check the points table below. You will not receive additional points if you already have the maximum number of points for your former week(s).

    6. I am not a member of RCI, will I still receive additional points?

    Yes, you will still receive the additional points for use in your former week(s) in 2021.

    7. How many additional points will I receive?

    Please check the points table below to see the increased points value of your former week(s).

    Season 1 2 3 4 5 6 7 8 9
    Weeks Weeks Weeks Weeks Weeks Weeks Weeks Weeks Weeks
    1-5 6-7 20-21 22-24 25-26
    8-9 10-11 12-19 39-40 37-38 36 27-28 29-34 35
    46-50 43-45 51-52 41-42
    Points 22,000 29,000 36,500 44,000 51,000 58,500 69,500 73,000 65,500